- "Leaked effect refs" message may rarely appear on quitting after effects.
Status: This issue reflects no actual problem. It’s a nuisance and will be resolved soon.
You need to enter your name and organization as you entered them during purchase (you can leave the verification box blank).
If your name or organization name had any special or foreign characters it will have changed slightly or been replaced with your email address.
To find the name and organization to enter, click on the "Info" link to the right of your license code the 'My Downloads & Licenses' section of your user account: