Installation Issues

For installation issues, please see the Aescript ZXP Installer FAQ.

"beat detection error: IBT failed" on Windows

There are most likely some dlls missing on your system. Please install the x86 (32bit, not the x64 although you are running a 64bit system!!) version of the Visual C++ Redistributable for Visual Studio 2015 from this link.

"beat detection error: IBT failed" on MacOS

The most likely reason for this problem is a permission issue. It seems that Adobe’s extension installation method (that is also used by our ZXP installer) is not 100% reliable with preserving file permissions.

Please check in which of the following folders BeatEdit is installed:
/Library/Application\ Support/Adobe/CEP/extensions/
/users/YOUR_USER/Library/Application\ Support/Adobe/CEP/extensions/
Inside of one of those two folders you should have a folder for BeatEdit (the first one is the location for extensions installed for all users and the other one for extensions that are installed only for your user - where YOUR_USER is your mac OS user name).

Once you found the folder where BeatEdit is installed, inside of it should be a subfolder “payloads” which contains among other files the following two files:
ibtMac
onsetsMac

We need to make sure that those files are executable.
To do this
1. open a Terminal at the “payloads” folder (learn here how)
2. execute the following two commands in the Terminal
sudo chmod 755 ./ibtMac
sudo chmod 755 ./onsetsMac

Probably Mac OS asks for your password when you execute those commands. Now try if BeatEdit is working again.

If it is still not working with 1.0.2 please open a support ticket.

Failed to Load Music

If you see a message like "Please select exactly one audio file" when you try to load a song, this is usually one of three things:
(A) make sure to really select the audio file in the active sequence (and not in the project panel or a bin of the project)

(B) Make sure to select an audio file (like wav or mp3), not a video file.
Unfortunately BeatEdit only supports audio files but not loading audio data directly from video files. If your music is part of a video file, what you can do is
1. export a wav file from your video file (Export it with Premiere Pro or Media Encoder and choose “Waveform” as format)
2. import the wav file in your Premiere Pro project
3. load the wav file in BeatEdit

(C) If you remix a clip, Premiere Pro replaces the audio clip in the timeline by a different kind of clip, such that BeatEdit cannot “see” the audio file anymore. That's why BeatEdit cannot load remixed clips.
Solution:
After you remixed a song, you can right-click on the remixed clip in the timeline and choose “Render and Replace…”. Then Premiere Pro will turn the remixed song into a normal audio file again and you can load this file into BeatEdit as usual.

Any other issue?

If you have any other issue with BeatEdit or the described solutions did not work for you, please open a support ticket. We really want to make sure that BeatEdit is working for everyone and if you have an issue that is not listed here, you are most likely the first one who experienced it. We do our best to fix all isues as quickly as possible, but we can only fix issues that we are aware of.