Y is only the small model included and not large ? seams like you jumped the gun on this one again. it also locks up with clips under 3 min.
and no I will not open a support ticket. no point till large model is implemented.
the render stop issue might be driver related. I reverted back to an older version just to see and its doing the same thing and shouldn't be.
new nvidia driver installed and also was using last past driver. going to try driver from months ago and see.
ok seams to have been the driver and a setting in AE that I was told about a wile back. I could have swore I turned it off before testing but any way be sure to disable multi frame rendering in AE and im using Nvidia driver 551.23 international dch with depth scanner on default settings except sub pix smoothing, its turned off. rendering is now smooth.
also stops rendering with more than 1 sample so so this isnt the 100% fix so something else is wrong cause ive been using 4 samples with no issues and some other setting. been on AE 2022 for a wile and 2024 does the same thing.
not using new depth scanner. new small model don't pick up enough footage
Y is only the small model included and not large ? seams like you jumped the gun on this one again. it also locks up with clips under 3 min.
and no I will not open a support ticket. no point till large model is implemented.
the render stop issue might be driver related. I reverted back to an older version just to see and its doing the same thing and shouldn't be.
new nvidia driver installed and also was using last past driver. going to try driver from months ago and see.
ok seams to have been the driver and a setting in AE that I was told about a wile back. I could have swore I turned it off before testing but any way be sure to disable multi frame rendering in AE and im using Nvidia driver 551.23 international dch with depth scanner on default settings except sub pix smoothing, its turned off. rendering is now smooth.
also stops rendering with more than 1 sample so so this isnt the 100% fix so something else is wrong cause ive been using 4 samples with no issues and some other setting. been on AE 2022 for a wile and 2024 does the same thing.
not using new depth scanner. new small model don't pick up enough footage
Hey, we can only include the small model for licensing issues. The large one cannot be deployed commercially at the moment. I understand your frustration but opening a ticket is the only way for us to investigate the bug.
This worked on initial install, but now every version is bricked.
Doesn't work AT ALL now. I'm Mac, and I know two other very experienced users both PC and Mac with the exact same issues.
Like below, I won't put in a ticket because I've put in a ticket before and crickets, so won't bother.
PLEASE fix this, it WAS pretty darn good until now...
Hey Stewart, I understand your frustration. But please know, that a opening a ticket is the only way to give us a chance to fix the bug. We are seeing one bug for some users at the moment, maybe you are affected by it. But still, an individual report would help the most.
Y is only the small model included and not large ? seams like you jumped the gun on this one again. it also locks up with clips under 3 min.
and no I will not open a support ticket. no point till large model is implemented.
the render stop issue might be driver related. I reverted back to an older version just to see and its doing the same thing and shouldn't be.
new nvidia driver installed and also was using last past driver. going to try driver from months ago and see.
ok seams to have been the driver and a setting in AE that I was told about a wile back. I could have swore I turned it off before testing but any way be sure to disable multi frame rendering in AE and im using Nvidia driver 551.23 international dch with depth scanner on default settings except sub pix smoothing, its turned off. rendering is now smooth.
also stops rendering with more than 1 sample so so this isnt the 100% fix so something else is wrong cause ive been using 4 samples with no issues and some other setting. been on AE 2022 for a wile and 2024 does the same thing.
not using new depth scanner. new small model don't pick up enough footage
Hey, we can only include the small model for licensing issues. The large one cannot be deployed commercially at the moment. I understand your frustration but opening a ticket is the only way for us to investigate the bug.
doesn't the corporation do testing before releasing ? and I know the developer of the models for depth anything and that's a load of bull, cause they don't charge for the models. nice try tho. you CAN freely download them and use them in IW3. you just cant see whats going on during processing with that program.
The latest version of this installer is bad it says its installing and appears to install correctly but afterwards it says" Corrupted data. I have uninstalled it twice and cleared the cache but it doesnt resolve the issue. So for anyone else who loves this plug in dont update yet until they can figure out whats going on.
Edit: Ok It got fixed just in case anyone else has the problem completely uninstall it and clear the download cache so it has to redownload. I am not sure if they fixed the file or if the one i downloaded just kept getting corrupted. At least its working now time to create!!!
The latest version of this installer is bad it says its installing and appears to install correctly but afterwards it says" Corrupted data. I have uninstalled it twice and cleared the cache but it doesnt resolve the issue. So for anyone else who loves this plug in dont update yet until they can figure out whats going on.
I apologize for sounding like a jerk. Just frustrated.
Got it working somewhat again by not putting an adjustment layer over the footage and then masking, which is how I do this on 1:33 footage so as not to have it see the black sidebars. THAT just doesn't work anymore on any of the settings.
BUT STILL it will crash after 8000 frames or so - says it's out of memory. But this is a Mac M2 Ultra with 128 gb, and one thing I notice is it says it's only addressing maybe 20% of the ram, used to say like 80% if that's any help...
Full disclosure, I have now used another implementation of the v2 large maps, and they are a must-have when you can get them.
And hopefully do, because your interface is much more sophisticated than any basic developer one...
I apologize for sounding like a jerk. Just frustrated.
Got it working somewhat again by not putting an adjustment layer over the footage and then masking, which is how I do this on 1:33 footage so as not to have it see the black sidebars. THAT just doesn't work anymore on any of the settings.
BUT STILL it will crash after 8000 frames or so - says it's out of memory. But this is a Mac M2 Ultra with 128 gb, and one thing I notice is it says it's only addressing maybe 20% of the ram, used to say like 80% if that's any help...
Full disclosure, I have now used another implementation of the v2 large maps, and they are a must-have when you can get them.
And hopefully do, because your interface is much more sophisticated than any basic developer one...
Good luck!
Hey Stewart, thanks for the detailed feedback! Which version are you referring to? And could you maybe share the project with us, which leads to a crash? This would help us alot! You can send it to support [at] blaceplugins.com.
Where to start with Blace Plugins? A good place to start is by saying increasingly your plugins are less stable than when first introduced. Understand this necessity to stop and start cuts in to valuable work time of digital artists.
Recently I took updates for three of your plugins. All seemed fine. However, true to form not one of your products currently work on my Mac Pro. The constant need to quit AE because of your plugins' frailty is professionally unacceptable. Please fix your products to work in After Effects. Or, sell your products to a larger company such as Boris FX, who are in a better position to update and debug them, along with providing quick and effective customer support. P
Where to start with Blace Plugins? A good place to start is by saying increasingly your plugins are less stable than when first introduced. Understand this necessity to stop and start cuts in to valuable work time of digital artists.
Recently I took updates for three of your plugins. All seemed fine. However, true to form not one of your products currently work on my Mac Pro. The constant need to quit AE because of your plugins' frailty is professionally unacceptable. Please fix your products to work in After Effects. Or, sell your products to a larger company such as Boris FX, who are in a better position to update and debug them, along with providing quick and effective customer support. P
Hey Peter,
I am very sorry you are experiencing problems at the moment. We will help you in the bug ticket you opened and if a fix needs to be issued for all, release a new version ASAP.
I am just about over this vendor. It would appear I have been "palmed off" by being asked to preview guidelines in diagnosing errors in aescript + aeplugins products. A quick viewing of customer comments of Blace Plugins' products suggests I am far from the only one who thinks these plugins are barely up to standard for professional use, and require a great deal of research and development before being placed on the commercial market.
Furthermore, the reputation of aescripts + aeplugins is on the line with under performing products such as Blace Plugins. Either this host company guarantees ALL the products they represent, or they begin to whittle them down.
If Blace Plugins cannot get your act together ASAP, and take full responsibility for their products, then I want a refund for all products I have purchased from then. Peter S
I am just about over this vendor. It would appear I have been "palmed off" by being asked to preview guidelines in diagnosing errors in aescript + aeplugins products. A quick viewing of customer comments of Blace Plugins' products suggests I am far from the only one who thinks these plugins are barely up to standard for professional use, and require a great deal of research and development before being placed on the commercial market.
Furthermore, the reputation of aescripts + aeplugins is on the line with under performing products such as Blace Plugins. Either this host company guarantees ALL the products they represent, or they begin to whittle them down.
If Blace Plugins cannot get your act together ASAP, and take full responsibility for their products, then I want a refund for all products I have purchased from then. Peter S
Hey Peter, I fully understand this is frustrating for you. The only thing we can do at the moment to kindly ask you to help us figure out the bug. As I wrote in the support ticket some things can only be solved with some help by the customers. We are aware that this is not optimal but are working very hard to limit those cases to a bare minimum.
I have written to Blace Plugins to again express my exasperation and disappointment with their products. Compounding matters is the sense I am being asked to be de facto technical support to products that are much less effective than their publicity suggests. In conclusion to my last email I indicated to this vendor I could no longer waste time trying to get their plugins up and running, especially as this endeavour regularly saw After Effects crash.
Because of sustained stress from trying to get these three plugins to work I have requested a complete refund for my purchases. I have removed Blace Plugins' files from my Mac Media Core folder, and hidden them in the aescripts Manager. There are no sign of Blace Plugins products in my Applications/ After Effects 2024 Plug-ins folder, or Scripts / ScriptUI Panels folder. Even so, the plugins still appear in After Effects' Effects list. I will put my question to readers in general. How do I remove these products from After Effects and my Mac computer drive? Thank you.
I have written to Blace Plugins to again express my exasperation and disappointment with their products. Compounding matters is the sense I am being asked to be de facto technical support to products that are much less effective than their publicity suggests. In conclusion to my last email I indicated to this vendor I could no longer waste time trying to get their plugins up and running, especially as this endeavour regularly saw After Effects crash.
Because of sustained stress from trying to get these three plugins to work I have requested a complete refund for my purchases. I have removed Blace Plugins' files from my Mac Media Core folder, and hidden them in the aescripts Manager. There are no sign of Blace Plugins products in my Applications/ After Effects 2024 Plug-ins folder, or Scripts / ScriptUI Panels folder. Even so, the plugins still appear in After Effects' Effects list. I will put my question to readers in general. How do I remove these products from After Effects and my Mac computer drive? Thank you.
I am sorry you had a bad experience with the plugin. If you provide us with some more input, we will be able to issue a fix. This problem seems limited to older Intel Macs.
Hello Blace Plugins, Thank you for your replies. At length I have been able to get Depth Scanner and Goodbye Greenscreen to work in After Effects. This involved removing these plugins completely from my Mac Pro 2019, then reinstalling them from this site, rather than the Manager.
I am still unable to get Mask Prompter to work. And where I am mentioning this on another Blace Plugins' product Comments section, I will contact you about this fault. P
Hello Blace Plugins, Thank you for your replies. At length I have been able to get Depth Scanner and Goodbye Greenscreen to work in After Effects. This involved removing these plugins completely from my Mac Pro 2019, then reinstalling them from this site, rather than the Manager.
I am still unable to get Mask Prompter to work. And where I am mentioning this on another Blace Plugins' product Comments section, I will contact you about this fault. P
Hey Peter, happy to hear that! I'll reply to the ticket now so we get the last bug fixed
Appreciate keeping it current but this product has far too many updates - once a month is plenty y'all, especially when your installer is slow AF.
Hey Bradley, in most cases (like the past few updates) the installer will only need to download a few small files. If you have trouble / bad performance with the installer, please open a ticket: https://aescripts.com/contact/?product_id=1864
WORST COMPANY AND PLUGIN EVER. NEVER GONNA BUY ANYHTUNG FROM THEM EVER AGAIN, THANK YOU. i WANT A REFUND AND I AM NOT GOING TO TALK TO YOUR TECH SUPPORT TEAM.
WORST COMPANY AND PLUGIN EVER. NEVER GONNA BUY ANYHTUNG FROM THEM EVER AGAIN, THANK YOU. i WANT A REFUND AND I AM NOT GOING TO TALK TO YOUR TECH SUPPORT TEAM.
I take no joy in coming the complaining customer. However, in the number of years I have owned Blace Plugins (Depth Scanner, Goodbye Greenscreen, Easy Comp and Mask Prompter) I have never been able to get these products to work on video longer than two seconds, on FHD or 2K clips, and on inconvenient occasions. In my opinion these plugins are the most over rated on this site, save the equally buggy, unreliable BSKL plugins.
Please do not give me the, "you are dealing with cutting edge technology" explanation. If these plugins were cutting edge from others would be developing them, and this renown company would not release them until they were significantly robust and worked first time. As it is I feel I have paid Blace Plugins for products that regardless of their updates, are still in developmental Beta. Not a good look by any commercial company standards.
I take no joy in coming the complaining customer. However, in the number of years I have owned Blace Plugins (Depth Scanner, Goodbye Greenscreen, Easy Comp and Mask Prompter) I have never been able to get these products to work on video longer than two seconds, on FHD or 2K clips, and on inconvenient occasions. In my opinion these plugins are the most over rated on this site, save the equally buggy, unreliable BSKL plugins.
Please do not give me the, "you are dealing with cutting edge technology" explanation. If these plugins were cutting edge others would be developing them, and this renown company would not release them until they were significantly robust and worked first time. As it is I feel I have paid Blace Plugins for products that regardless of their updates, are still in developmental Beta. Not a good look by any commercial company standards.
Hey Peter,
we are sorry you had a bad experience with our plugins. The best way to solve any issues is through a bug ticket. With some input from your side we might be able to solve the issues both for you and possibly for others.
we are sorry you had a bad experience with our plugins. The best way to solve any issues is through a bug ticket. With some input from your side we might be able to solve the issues both for you and possibly for others."
Thank you for an apology. Yes, I have had bad experiences with your plugins. And unfortunately, I hold little value in taking out aescripts + aeplugins' "bug tickets", as this solves little when there are inherit problems in digital products.
My view is all software marketed on this site should not be promoted without exhaustive testing and proof of robustness. Moreover, if I were to compare your plugins to those created by other conpanies, I would say these highly regarded motion graphic companies do not release plugins until they have been shown to work without fuss or flakiness.
we are sorry you had a bad experience with our plugins. The best way to solve any issues is through a bug ticket. With some input from your side we might be able to solve the issues both for you and possibly for others."
Thank you for an apology. Yes, I have had bad experiences with your plugins. And unfortunately, I hold little value in taking out aescripts + aeplugins' "bug tickets", as this solves little when there are inherit problems in digital products.
My view is all software marketed on this site should not be promoted without exhaustive testing and proof of robustness. Moreover, if I were to compare your plugins to those created by other conpanies, I would say these highly regarded motion graphic companies do not release plugins until they have been shown to work without fuss or flakiness.
Hey Peter, submitting and cooperating on the bug ticket is the fastest way to solve your issue. Yes, I am on your side, the bug should not be there in the first place, but without further input we cannot help you.
Hey, this is fixed now! Thank you for raising it
Recently I took updates for three of your plugins. All seemed fine. However, true to form not one of your products currently work on my Mac Pro. The constant need to quit AE because of your plugins' frailty is professionally unacceptable. Please fix your products to work in After Effects. Or, sell your products to a larger company such as Boris FX, who are in a better position to update and debug them, along with providing quick and effective customer support. P
Furthermore, the reputation of aescripts + aeplugins is on the line with under performing products such as Blace Plugins. Either this host company guarantees ALL the products they represent, or they begin to whittle them down.
If Blace Plugins cannot get your act together ASAP, and take full responsibility for their products, then I want a refund for all products I have purchased from then. Peter S
Because of sustained stress from trying to get these three plugins to work I have requested a complete refund for my purchases. I have removed Blace Plugins' files from my Mac Media Core folder, and hidden them in the aescripts Manager. There are no sign of Blace Plugins products in my Applications/ After Effects 2024 Plug-ins folder, or Scripts / ScriptUI Panels folder. Even so, the plugins still appear in After Effects' Effects list. I will put my question to readers in general. How do I remove these products from After Effects and my Mac computer drive? Thank you.
Thank you for your replies. At length I have been able to get Depth Scanner and Goodbye Greenscreen to work in After Effects. This involved removing these plugins completely from my Mac Pro 2019, then reinstalling them from this site, rather than the Manager.
I am still unable to get Mask Prompter to work. And where I am mentioning this on another Blace Plugins' product Comments section, I will contact you about this fault. P
Upgrade details here: https://aescripts.com/depth-scanner/#upgrade-notice
Please do not give me the, "you are dealing with cutting edge technology" explanation. If these plugins were cutting edge from others would be developing them, and this renown company would not release them until they were significantly robust and worked first time. As it is I feel I have paid Blace Plugins for products that regardless of their updates, are still in developmental Beta. Not a good look by any commercial company standards.
Does this tool run locally or does it send any of my video to an AI model online?
"Hey Peter,
Thank you for an apology. Yes, I have had bad experiences with your plugins. And unfortunately, I hold little value in taking out aescripts + aeplugins' "bug tickets", as this solves little when there are inherit problems in digital products.
My view is all software marketed on this site should not be promoted without exhaustive testing and proof of robustness. Moreover, if I were to compare your plugins to those created by other conpanies, I would say these highly regarded motion graphic companies do not release plugins until they have been shown to work without fuss or flakiness.
''can not be apply because it cant be initialize''
i use the try version on window 10
ae 24.6.3