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Stardust FAQ

Mar 29, 2022 by Superluminal

Compatibility

  • The Apple Silicon M1 version will only work on the native Apple Silicon After Effects v22.3 and above. It will not work in the v22.2 and below "rosetta version.

Known Issues

  • "Leaked effect refs" message may rarely appear on quitting after effects.

    Status: This issue reflects no actual problem. It’s a nuisance and will be resolved soon.

Licensing

You need to enter your License Code in the Serial field and your Name and Organization as you entered them during purchase (leave the verification box blank). 

If your name or organization name had any special or foreign characters it will have changed slightly or been replaced with your email address. 

To find the name and organization to enter, click on the "Info" link to the right of your license code  the 'My Downloads & Licenses' section of your user account:

 

Stardust License

 

To enter this information in After Effects, apply Stardust to a layer and then click on the Register link in the Effects panel: 

Effect Register Link

 

If you are still seeing the demo watermark after registering, please empty the After Effects disk cache and restart.


Educational License

 

If you are using an Educational License, please note they expire after one year, please see here about renewing it.