aescripts + aeplugins

Lloyd Alvarez

Use a file sharing service and include the download link

Roberto Tafuro

Hello and thank you for the reply, but even with a link I can't reply in the support ticket. I've tried to post only the text, and  i get the 413 error. I've tried to turn off windows defender, but it doesn't works. May i have an email to send files? 

Thank you again

Lloyd Alvarez

can you share a screenshot of that error here?

Roberto Tafuro

Of course. I was only sending a text message, without attachment. I've tried to disable Windows Defender and send the reply from Edge (i'm using Chrome), but nothing seem to work.

Lloyd Alvarez

The error implies that the message is too long. How much text are you trying to send?

Roberto Tafuro

Here is the text:

"Hello, sorry for the delay. Here are the C4D projects files and the OBJ sequences. Thank you."

And then i've tried to attach the file or paste a WT link, but i have the same message.

Lloyd Alvarez

thats very strange, we dont have any other reports of this, can you try replying to the support ticket email instead of replying on the browser? but please use a download link for the files instead of attaching them.

Roberto Tafuro

For sure, i'll try immediately. Thank you!

Roberto Tafuro

I've replied to the email. Thank you again.

Lloyd Alvarez

Ok i can confirm that it came through

Roberto Tafuro

Thank you so much for the support! Have a nice day