License Code FAQ
The easiest way to license our products is by using our manager app. You can download it here.
If you prefer to do manually and are having issues please check these steps:
Copy and paste the WHOLE thing including the product id, your name, the asterisks, the number and the three letters and number at the end:
The code is stored in the After Effects preferences file so if you delete your prefs or you log in as a different user on the same machine you will need to re-enter the license code.You can always retrieve your licenses in the My Downloads & Licenses section of your user account.
Whenever there is an update, all you need to do is replace the plugin or script file and the license code will be automatically recognized, no need to re-enter it.
Some older product still use the older license codes which include your first and last name and is case-sensitive. Copy and paste the WHOLE thing including your name, the asterisks, the number and the three letters at the end:
An "Access Denied" error means that you have a firewall or virus blocker blocking the licensing process. Please disable or properly configure your firewall to allow this process so that your license can be verified.