License Code FAQ
The easiest way to license our products is by using our manager app:
- Download and install manager app
(if you do not already have it installed of course)
- In the manager, select the product or products you would like to license
- Click on the 'License' button
(do not copy and paste the code)
- If you are still having an issue please check troubleshooting section below
If you are licensing a plugin, then please also refer to this FAQ on how to register plugins.
If you prefer to do manually and are having issues please check these steps:
Copy and paste the WHOLE thing including the product id, your name, the asterisks, the number and the three letters and number at the end:
Some older products still use the older license codes which include your first and last name and is case-sensitive. Copy and paste the WHOLE thing including your name, the asterisks, the number and the three letters at the end: First**Last**1111111SUL
If you have followed the steps above and the license is still returning as not valid or you are getting an "Access Denied" error, it means that you have a firewall or virus blocker blocking the licensing process. Please disable or properly configure your firewall to allow this process so that your license can be verified.